In times of uncertainty and your peace of mind, we recommend you select a flexible rate with free cancellation. If your plans change, you can always cancel free of charge until the cancellation expires.

到着予定時刻をステイオーケイ ヘームスケルクに事前に連絡してください。 新型コロナウイルス（COVID-19）の発生を受け、この宿泊施設では安全および衛生に関する追加の対策が行われています。 Please note that all guests must have a valid passport. Please note that Stayokay Heemskerk also has an annex and it is possible that you will be assigned to a room in the annex building. If you prefer to stay in the castle, please contact the property to let them know. Please note when booking a Double/Twin Room, it is possible that you will be staying in a 4 to 6 bed dorm. The remaining (bunk) beds will not be available for other guests. When guests book 1 or more beds in a dormitory room, the dormitory may be shared with other guests. Please note that the beds are not made, but bed linen will be provided and guests are required to make their own bed upon arrival. Towels are available at a surcharge. The reception is open from 08:00 till 00:00. Please note: entry after midnight is not possible. Guests are not allowed to bring, consume or prepare their own food or drinks. Please inform the property in case children are coming along by using the special request box. When travelling with children younger than 13 years old, it is required to book a private room. Please note the following policies apply for group bookings of 21 persons or more with a minimum reservation value of 1.500 euro's: - Please note that the full amount has to be paid minimum 1 month prior to arrival. Stayokay will contact the main booker directly with payment details. Groups may cancel at no charge 10% of the total capacity up to 7 days prior to arrival. Groups will be exempt from any charge if cancellations amounting to more than 10% of the booking up to the entire booking are made at least 61 days prior to arrival. Groups will be charged 50% of the total reservation value if cancellations amounting to more than 10% of the booking up to the entire booking are made 41 to 60 days prior to arrival. Groups will be charged 75% of the total reservation value if cancellations amounting to more than 10% of the booking up to the entire booking are made 22 to 40 days prior to arrival. Groups will be charged 90% of the total reservation value if cancellations amounting to more than 10% of the booking up to the entire booking are made 8 to 21 days prior to arrival. Groups will be charged 100% of the total reservation value if cancellations of the entire booking are made 7 or fewer days prior to arrival.